Call Center Crisis

Let's face it, most operators sucj at customer service. Their call centers are labyrinthine, unfriendly, inefficient and just plain irritating. Apparently, that's what Belgians think of Mobistar's call center so the TV show Basta decided to give Mobistar a taste of its own medecine.

This is slow to unfold, but hugely rewarding, especially for anyone who has ever spent hours in frustration trying to get a damn option switched off on their mobile phone…