Free Webinar: Successful FTTH Service Strategies

In late 2011, Diffraction Analysis undertook a study of 13 FTTH operators for the FTTH Council Europe to determine optimal approaches to service strategies. The results were presented at the FTTH Council Europe Conference in Munich in February. Next week, I will be leading a webinar organised by the Council to present the results to a wider audience. Here are the details:

Webinar Title: Successful Service Strategies for FTTH Operators

Content: The biggest challenge for service providers contemplating FTTH deployment is choosing between an acquisition strategy (to maximise customer adoption) and a service strategy (to maximise value-added revenues).

Towards the end of 2011, Diffraction Analysis undertook an extensive analysis of 13 FTTH service providers across Europe to understand and articulate how service providers are addressing this issue and how the strategic orientations translate in terms of service portfolios and service innovation. In this webinar the results of this study will be presented.

Presenter: Benoît Felten. Benoît Felten is the CEO of Diffraction Analysis. With 15 years experience in telecoms, including 10 as a consultant and analyst, he has focused in the last 5 years on FTTH and the opportunities it represents to reshape the telecoms industry. He is also an active blogger on and presents on twitter as @fiberguy.

Details: Date: 15 May 2012 / Time: 11:00-12:00 CEST

To join the webinar you just need a PC with an Internet connection.

Please register using this link.